Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our site, place an order, or create an account, we may collect the following information:

• Name, billing and shipping address
• Email address and phone number
• Payment information (processed securely by third-party payment providers)
• Order history and account details
• IP address, browser type, and device information

How We Use Your Information

We use your personal information to:

• Process and fulfil orders
• Communicate with you about your order or enquiries
• Provide customer support
• Improve our website and services
• Comply with legal and accounting obligations

Sharing Your Information

We may share your information with trusted third-party service providers where necessary to:

• Process payments
• Fulfil and deliver orders
• Provide website hosting, analytics, and email services

These providers are only given access to information required to perform their services and are obligated to protect your data.

International Data Transfers

Some service providers involved in order fulfilment and processing may be located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy laws.

Data Retention

We retain personal information only for as long as necessary to fulfil orders, provide support, meet legal obligations, and resolve disputes.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal data, subject to legal requirements

To make a request, please contact us using the details below.

Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us via our Contact page.