Shipping Policy

Where We Ship

We ship Australia-wide to all states and territories.

Delivery Timeframes

Most orders arrive within 7–14 days of dispatch. In some cases — depending on the product and shipping route — delivery may take up to 28 days.

We’ll always send you tracking details once your order is on its way so you can follow its progress.

Tracking

Tracking details will be provided once your order has been dispatched.

Delays

Occasional delays can occur due to customs clearance, carrier congestion, or weather events outside our control. If your order hasn’t arrived within the expected window, please get in touch and we’ll look into it.

Incorrect Address

Please check your delivery address carefully at checkout. We’re not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

Undelivered or Returned Parcels

If a parcel is returned due to failed delivery or non-collection, additional shipping fees may apply to resend it.